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Flight Review: Cathay Pacific HK-LAX 12 hrs – Premium Economy

Who:  Me, Daisy (3.5y), Sky (1y) and Husband
What:  Cathay Pacific CX 884/5 Hong Kong to Los Angeles LAX

Cathay have just introduced their Premium Economy seats on selected routes.  On our recent US roadtrip, we decided to pay the extra on our 12 hour (15 hours on return) flight to LAX.  I often wonder if it’s worth paying the extra but for long-haul on Cathay, I would say yes.

Pre-check In
Some advice – hassle both your travel agent and the airline to make sure you are seated together and if you have a baby, seated in the bulkhead.  A week in advance of my trip, I called my travel agent and discovered that we weren’t all sat together.  I am fed up of this happening, I don’t understand why airlines can’t allocate families to sit together on a booking?  I decided not to let this stress me out as long as one of my 3 seats was in the bulkhead, surely at check-in or onboard people would swap with us….

Check-In
As my husband is a Marco Polo Gold member, we used the Business Class check-in (there is also a designated Premium Economy Check-In).  The Check-In assistant wasn’t that helpful.  He couldn’t get us seated together but promised we did have one builkhead seat with a bassinet.  Unfortunately when we got on the plane we realised that was not the case….

Boarding
Premium Economy can board first with Business & Marco Polo members although I do find with small kids, they’ll often give you priority boarding regardless of class.

Onboard
Premium Economy is sandwiched between Business and Economy and takes up approx. 6 rows.  On our 777, the configuration was 2-4-2.
Seats are noticeably larger and allow you to recline quite far back.  As in Business, you get served drinks before take off.
Surprise, surprise, our 1 allocated bulkhead seat (the other 2 were in the row behind) had no bassinet table infront of it.  Luckily some kind passengers agreed to swap around.  However, having paid extra for Premium Economy and also being Gold Marco Polo, I do find this unacceptable that the check-in staff were inept at ensuring the only baby in Premium Economy had the bassinet seat.  Rant over.

The Cathay entertainment system was excellent with a varied selection for adults & kids.  You also get the Business Class noise cancelling headphones (useful for cancelling out your toddler).

Bigger seats in Premium Economy

Don’t forget to pre-order your child’s meal.  This was spaghetti with meatballs.  Quite a lot of sugar in the meal though I did (naturally) confiscate the Snickers before she saw it.

We just about squashed our 10.5kg one year old in the Bassinet.

Premium Economy passengers receive a small pack by HK brand, Goods of Desire, containing eyemask, earplugs, toothbrush and socks.

2 comments

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  1. Rhi Rhi

    I can’t believe the seating issues. That’s hopeless by Cathay.

  2. Kate

    I can totally relate to the seating issues. Cathay confirmed to me in an email that I had a bassinet on the flight to LAX for my 6 mos old only to find out at check in I didn’t have it. Furious! And that’s how they treat a silver card member?!?! grrrr! 🙂

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